Your responsibilities as a Girl Scout volunteer include:
● Accepting the Girl Scout Promise and Law .
● Understanding and coaching Girl Scouts’ Three Keys to Leadership—discover, connect, and take action—that are the basis of the Girl Scout Leadership Experience.
● Sharing your knowledge, experience, and skills with a positive and flexible approach.
● Working in a partnership with your Girl Scouts so that their activities are girl-led and that they learn by doing, individually and as a group. You’ll also partner with other volunteers and council staff members for support and guidance.
● Organizing fun, interactive, girl-led activities that address relevant issues and match girls’ interests and needs.
● Providing guidance and information regarding Girl Scout group meetings with troop families on a regular and ongoing basis through a variety of tools, including email, phone calls, newsletters, blogs, other forms of social media, and any other method you choose.
● Processing and completing registration forms and other paperwork, such as permission slips and health history forms that need to be updated annually.
● Communicating effectively and delivering clear, organized, and vibrant presentations or information to an individual or group.
● Overseeing with honesty, integrity, and careful record-keeping the funds that girls raise.
● Maintaining a close connection to your volunteer support team as well as your council.
● Facilitating a safe experience for every Girl Scout.
Background Screening
All adults who wish to serve as volunteers are required to complete and pass a background screening via our background check partner Sterling Volunteers. Parents who wish to volunteer as chaperones on field trips or work cookie booths must register, complete, and pass a background screening.
After the background screening is completed via Sterling Volunteers, all adults receive notification of their eligibility to volunteer. Background screenings are valid for three years and volunteers must be rescreened before it expires to remain eligible. An email will be sent 90 days from the date of expiration, requesting the volunteer’s information in order to be rescreened. Additional communication will be sent 60 days and then 30 days from the date of expiration if the rescreening process has not been initiated.
The decision to disqualify or limit an individual’s participation as a volunteer is solely at the discretion of Girl Scouts of Gateway Council. Background screening factors that may influence this decision include, but are not limited to, criminal record history, nature and severity of a charge or conviction, number of convictions, or length of time since the criminal conduct occurred.
Girl Scouts of Gateway Council will maintain the confidentiality of all background information obtained, including reasons why a volunteer applicant may have been disqualified. Any questions about this policy can be directed to our Customer Care Team at customercare@gsgateway.org.
Standard of Conduct for Volunteers
By accepting a volunteer position, you have a responsibility to Girl Scouts and to your fellow volunteers and girls to adhere to certain rules of behavior and conduct. The purpose of these standards is not to restrict your rights, but rather to be certain that you understand what conduct is expected and necessary. When each person is aware that he or she can fully depend upon fellow volunteers to follow the rules of conduct, then our organization will be a better place to volunteer for everyone.
Code of Conduct:
● Respect the mission of Girl Scouts of Gateway Council.
● Manage conflicts or difficulties in an appropriate manner. Contact your Membership (Support) Manager to voice your concern and receive support.
● Respect your meeting site and the properties of the council.
● Honor confidentiality of volunteers and girls.
● Be willing to take part in orientation and training sessions to enhance your leadership skills.
● Demonstrate respect for the guidance, direction, and decisions staff members and/or their designated appointee provide to support your role as a volunteer.
● Treat staff members, volunteers, girls, and members fairly and without discrimination.
● Dress appropriately for your volunteer position and/or the activity in which the girls will be taking part.
● Hats and T-shirts with political views or harmful logos are not permitted during Girl Scout meetings and functions.
Grounds for Dismissal
Immediate Dismissal:
● Willful violation of security or safety rules; negligence or any careless action, which endangers the life or safety of a girl or another adult
● Being intoxicated or under the influence of a controlled substance while volunteering; use, possession, or sale of controlled substance drugs in any quantity while on Girl Scout premises and/or while conducting volunteer activities except medications prescribed by a physician, which do not impair the volunteer’s performance
● Unauthorized possession of firearms, weapons, or explosives on Girl Scout property or while conducting volunteer activities
● Engaging in criminal conduct or acts of violence, or making threats of violence toward anyone; fighting or provoking a fight or negligent damage of property when representing Girl Scouts
● Insubordination or failing to obey instructions properly issued by your volunteer manager or staff advisor
● Theft of agency property or the property of fellow volunteers and/or girls; unauthorized possession or removal of any agency property, including money and documents from the premises, without prior permission from management; unauthorized use of agency equipment or property for personal reasons; using agency equipment for personal gain
● Dishonesty; willful falsification or misrepresentation on your application for volunteering or other volunteer records; alteration of agency records or other agency documents
● Breach of confidentiality of personal or health information
● Inappropriate conduct in a Girl Scout setting
● Inappropriate behavior toward girls as defined by abuse or harassment policies or other organizational guidelines
Dismissal at the End of the Appointment Period:
● Refusal to participate in conflict resolution procedures with council staff members and another volunteer or parent
● Refusal to abide by any restrictions placed on you by council staff members (i.e., cannot drive girls; cannot be a signer on a bank account; cannot act in a volunteer capacity, etc.)
● Providing an unsatisfactory experience for the girl members of your troop
● Continual refusal to communicate with council membership staff assigned to your area or with service team members
● Failure to ask permission for additional money-earning events
● Allowing an environment of bullying and exclusion at your troop meetings 18
● Poor representation of the council at Girl Scout and community events
● Not demonstrating the core values of the Girl Scout mission—This may include but is not limited to: speaking poorly of girls, parents, volunteers or council staff; posting negative comments on Facebook or other social media websites about girls, parents, volunteers or council staff; embarrassing girls, parents, or other volunteers at events, activities, and camp; aggressive/antagonistic behavior toward council program partners; frequent complaining of Girl Scout rules and regulations; ignoring policies and procedures contained in the Volunteer Essentials
● Every volunteer is entitled to the ongoing support of a supervisor and regular or periodic evaluations of her or his performance based on the requirements of the written position description, including goals and objectives, expectations, and time commitments. Annual reappointment meetings will be conducted as needed to address concerns and may be required for a volunteer to continue in a position.
● Volunteer positions with the council are typically 12-month appointed positions. The council reserves the right to dismiss or refuse the appointment of any volunteer.
We want every volunteer to have a self-fulfilling, impactful, and authentic experience. When you volunteer with Girl Scouts, you’ll be creating friendships with a supporting community of other volunteers much like you. You’ll be showing the next generation that what makes them unique also makes them powerful, and that everyone has a lot more fun when no one has to worry about being judged and everyone is participating in a safe space.
Read our Volunteer Essentials document here for more information.